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Sustainability Report 2016
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GRI
G4-6
G4-6
G4-6
List of pages that are marked by the indicator
Identity card
Enel worldwide
Download center
Enel sites
Enel Global
Industrial Plan
Open data
It
En
Sustainability Report 2016
Letter to stakeholders
Getting to know Enel
11
Identity card
Enel worldwide
Enel’s organizational model
A sustainable year
What they say about us
Sound governance
4
Sound governance
Enel Shareholders
The corporate governance structure
The internal control and risk management system
The principles underpinning our work
Sustainability Plan 2017-2019*
Transparency in institutional processes
Sustainability indices
Enel’s presence in the main energy and sustainability associations
Defining priorities
3
Materiality analysis
Stakeholders’ engagement
Material issues
Our commitment
9
Responsible relationships with communities
5
Involving stakeholders, sharing objectives and impact assessment
Main current projects and managing relocation
Value for countries and local areas
How sustainability translates into projects
Enel Cuore Onlus
Our People
8
Our people
The Open Power model: strategy, values and behaviors
Talent, development and management of people
Listening and dialogue
Diversity and inclusion
Work-life balance, people care and company welfare
Supplementary healthcare and complementary pensions
Industrial relations
Open Innovability
2
Open Innovability
Main Projects
Decarbonization of the energy mix
5
Decarbonization of the energy mix
The reference framework: COP21 and COP22
Enel’s commitment
Risks and opportunities
The circular economy
Quality for customers
4
Quality for customers
Quality in distribution
Quality of service
A transparent relationship with customers
Digital-e
4
Digital-e
Being digital
ICT for people
Cyber security
Occupational health and safety
9
Occupational health and safety
Development of the culture of safety: communication and training
Safety in contract processes
Structural safety and technological innovation
Health in Enel
Safety of communities and third parties
Managing emergencies
Nuclear policy
Industrial relations for health and safety issues
Sustainable supply chain
4
Purchases and tenders for goods and services
The processes underpinning Enel’s procurement system
Training and information
Fuel procurement
Environmental sustainability
12
Environmental sustainability
Environmental governance
Greenhouse gas emissions
Emissions of SO2, NOx and particulate matter
Efficiency in energy consumption
Responsible management of water resources
Management of waste
Spills
Protecting biodiversity
Other activities
Environmental disputes
Environmental criticalities
Appendix
Strategy and Sustainability Plan
The sustainable business model
Results in 2016 and progress on the Sustainability Plan 2016-2020
Sustainability Plan 2017-2019
2
Sustainability Plan 2017-2019
Enel’s commitment with SDGS
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