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Purchases and tenders for goods and services


Ensure sustainable consumption and production patterns

Enel bases its purchasing processes on pre-contractual and contractual conduct which is focused on reciprocal loyalty, transparency and collaboration, in order to have a resilient and responsible supply chain, which can understand and adapt to the external context and which is committed to adopting best practice in order to take opportunities and mitigate any economic, environmental and social risks.

Purchases of materials and services 2016

The procurement process is managed through a matrix organization which enables experiences and specific competences to be shared, so as to be able to respond adequately and quickly to the needs of the business. This organization envisages the management of procurement procedures by four different global units in a matrix with the local units in accordance with well-defined and integrated responsibilities and governance which favor development and sharing at all levels. This organization is completed by two central units which operate to monitor procurement processes and dealings with suppliers. It is a fluid and flexible model, underpinned by a defined and structured process which is adaptable to the characteristics of each supplier, characteristics which enrich the portfolio of solutions available to the Group, while respecting specific local conditions and considering diversity and innovation as added value.
The procurement procedures aim to guarantee the quality of the service in full compliance with the principles of cost-effectiveness, efficacy, timeliness and correctness. The Code of Ethics, the Zero Tolerance of Corruption Plan, the Policy on Human Rights, and the 231 Compliance Program are the framework for procurement and represent a de facto guide and code of conduct for suppliers. Enel’s suppliers have available a single global registration point, “Open Supplier Portal” (, which enables them to interact with all the companies in the Enel Group through a global dashboard and to use all the services available: responding to tender invitations, managing their own approval process, viewing their own Vendor Rating results, and so on. Online deals in 2016 in Italy numbered 1,218 and helped avoid around 315 thousand pages being printed, thus reducing the environmental impact of this work.

Reference SDGs: 
Main actionsTargets
% of approved suppliers evaluated for safety aspects: introduction of evaluation criteria for health and safety aspects for the main product groups100% by 2019
% of approved suppliers evaluated for environmental aspects: introduction of evaluation criteria for environmental aspects for the main product groups100% by 2019
% of approved suppliers evaluated for human rights or business ethics aspects for the main product groups100% by 2019
Sustainability Plan 2017-2019